The Brihanmumbai Electricity Supply and Transport (BEST) is the most convenient and economical transport service in Mumbai, Maharashtra. It was established in 1873 as a tramway service called “Bombay Tramway Company Limited.”
BEST runs around 3,800 buses across the city transporting 5 million passengers on over 443 routes. It has around 38,000 workers, including around 22,000 bus drivers and conductors.
BEST BUS COMPLAINT / Customer Care details
- Contact – 1800-227-550 (Toll Free)
- E-mail -: transport@bestundertaking.com
- Twitter handle – @myBESTBus
PUBLIC RELATIONS DEPARTMENT
Address: 2nd floor, Electric House,
BEST Marg, Colaba, Mumbai 400 001
E-mail -:probestundertaking@gmail.com
Head Office: BRIHANMUMBAI ELECTRIC SUPPLY & TRANSPORT UNDERTAKING
Address: 1st Floor, BEST Bhavan,
BEST Marg Colaba, Mumbai 400 001
Tel. No.: +91-22-22856262 ( Operator )
Fax No.: 022-22851244
Best buses no. 273 comes very late in the morning between 6:00 am to 8:00 am please take necessary action asap as we get delayed everyday while reaching malavani
Bus no.273 is very irregular between 6:00 am to 8:00 am
168 number bus never comes on time we have to wait for like 1.30 to 2.0 hour and the bus doesn’t even show up chalo app I have to go to school but the bus dose not come on time and I am always late best bus service please take action on it or I we have to take further action
Today the ac bus no 431 Kurla has no AC working. The bus driver and the ticket collector took no accountability. Responses were not very positive.